Manage Your Subscription
Manage your subscription
Skip, swap, change your delivery date or pause in a few taps. No emails, no phone calls.
Manage my subscriptionYou'll sign in with the email you used at checkout. We'll send you a 6-digit code, no password needed.
How to get there
- 1Tap Manage my subscription above (or the person icon at the top of our site).
- 2Enter the email you ordered with and type in the 6-digit code we send you.
- 3Tap Subscriptions in the menu at the top of your account.
- 4Pick your subscription, then skip, reschedule, change frequency, swap products, update your card or address.
Quick answers
How does Never Run Out work?
You save on every order and we ship automatically on the schedule you choose. Change or stop it anytime, there's no commitment.
You save on every order and we ship automatically on the schedule you choose. Change or stop it anytime, there's no commitment.
Can I skip a delivery or change the date?
Yes. Open your subscription and choose Skip next order or Change date. Changes made before your next billing date apply to that order.
Yes. Open your subscription and choose Skip next order or Change date. Changes made before your next billing date apply to that order.
Can I get it more or less often?
Yes. Pick a new delivery frequency inside your subscription. Running low early? Choose Order now to ship today.
Yes. Pick a new delivery frequency inside your subscription. Running low early? Choose Order now to ship today.
How do I update my card or shipping address?
Both are inside your subscription. Card updates apply to your next order.
Both are inside your subscription. Card updates apply to your next order.
How do I pause or cancel?
Open your subscription and choose Pause or Cancel. If something isn't working, tell us why. We'd love the chance to fix it first.
Open your subscription and choose Pause or Cancel. If something isn't working, tell us why. We'd love the chance to fix it first.
I didn't get my sign-in code.
Check spam/promotions, and make sure you're using the same email you checked out with. Still stuck? Email hello@plenny.co and a real mama will help.
Check spam/promotions, and make sure you're using the same email you checked out with. Still stuck? Email hello@plenny.co and a real mama will help.
Full terms: Subscription policy